Refund policy

All items are made to order. No returns or exchanges.
Please contact us within 3 days if there are any issues with your order.

We do our best to source high-quality garments that closely match the colors shown. However, due to variations in supplier inventory and availability, exact shades may differ slightly from what is pictured.

In some cases, comparable alternatives may be used to fulfill your order while maintaining the overall look and feel of the design.

Additionally, colors may appear differently depending on lighting, screen settings, and device displays.

These slight variations are not considered defects, but part of the nature of sourcing and creating made-to-order pieces.

We thoughtfully select each garment to ensure it aligns with the True Love Threads aesthetic and quality you expect.